Policy for Fitdose LLC

Welcome to Fitdose, your go-to destination for high-quality activewear in the UAE. We are committed to providing our customers with exceptional products and service. This policy outlines our terms, conditions, and practices regarding your use of our website and services.

1. Product Information

We strive to ensure that our product descriptions, images, and pricing are accurate. However, we cannot guarantee that all information is error-free. If you have any questions about a product, please contact us for clarification before making a purchase.

2. Ordering Process

When you place an order, you agree to provide accurate and complete information. After your order is confirmed, you will receive an email notification. Please review your order details carefully and contact us immediately if there are any discrepancies.

3. Payment

We accept various payment methods, including credit/debit cards and online payment platforms. All transactions are secure and processed through trusted payment gateways. Prices are listed in AED and may be subject to change without notice.

4. Shipping and Delivery

We offer shipping within the UAE. Delivery times may vary based on location and availability. Once your order is dispatched, you will receive a tracking number to monitor your shipment. Please ensure that your shipping address is correct, as we are not responsible for lost or misdelivered packages due to incorrect information.

5. Returns and Exchanges

Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may return or exchange items within 14 days of receiving your order. Items must be unworn, unwashed, and in their original packaging with tags attached. Please refer to our Returns Policy on the website for more details.

6. Privacy Policy

We value your privacy and are committed to protecting your personal information. Our Privacy Policy details how we collect, use, and safeguard your data. By using our website, you consent to our policy.

7. Customer Service

For any inquiries, feedback, or assistance, please contact our customer service team at [contact email or phone number]. We are here to help you and will respond to your inquiries as soon as possible.

8. Modifications to the Policy

We reserve the right to modify this policy at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of the website signifies your acceptance of the revised policy.

9. Governing Law

This policy is governed by the laws of the UAE. Any disputes arising from this policy or your use of the website will be handled in accordance with local laws.